Every improvement we ship, explained by what it means for your store. Browse by month or jump to the feature you use.
Since September 2026 · Last updated November 11, 2026
The dashboard now works in Spanish, French and Arabic. You can sign in with QuestionPro, and large segments start sending faster and more reliably ahead of the festive season.
Pick your language from the user menu and every page, menu, button and table switches over. Dates and numbers follow your language too, and Arabic is laid out right to left.
Everyone on your team can work in the language they think in, and so can the agencies you work with.
QuestionPro customers can log in to Contlo with their QuestionPro account, and partner apps can offer “Login with Contlo” so you use one account across both.
One login for listening to customers in QuestionPro and acting on it in Contlo.
A separate password for every tool
One click with your QuestionPro or Contlo account
If a database server is briefly unavailable, Contlo retries the event on another one instead of dropping it, so triggers and reports stay complete.
Building the audience for a campaign to a big segment is quicker and no longer queues behind other work, and subscriber counts stay accurate when several campaigns start at once.
What it means for you: Festive-season campaigns to your whole list go out on time.
Forms and in-app pop-ups skip an unnecessary profile lookup for visitors we have not met yet, so they show up sooner.
Every integration in the app market now shows its current logo, so the app you need is easier to spot.
Swapping or deleting an image in a form now works first time, and published forms pick up the new image.
We sized the servers that send your campaigns and run your automations for 1.5 times our busiest festive-season traffic, and made database backups more robust.
We rebuilt the entire dashboard from the ground up: faster pages, a cleaner layout and the same features you rely on. Contlo is back under its own name, with live chat support and redesigned sign-in pages.
Every screen in Contlo has been rebuilt on a modern foundation. Campaigns, automations, the inbox, forms, analytics, audience and settings all live in one faster, cleaner app with consistent tables, menus and editors.
Pages load faster and work the same way everywhere, so building a campaign or journey takes fewer clicks and less waiting.
The app, emails and links are back under the Contlo name and logo, at marketing.contlo.com. Support now has one address: support@contlo.com.
One familiar name across the app, your inbox and our support.
SuperAGI branding, several staff contact addresses
Contlo branding, one support address
SMS campaigns save correctly, the chosen segment's name shows on every campaign, and the campaign page layout is tidier.
If you manage more than one store, switching between them now reloads the right data every time.
The contact import window loads correctly, and segment pages are fixed.
Login, sign-up, password reset and one-time-code pages match the new dashboard, and Google sign-in now tells you exactly what went wrong when it cannot log you in.
Scheduled campaign lists, CSV contact imports and data exports load noticeably faster on large accounts.
Several fixes to the automation list and flow builder after the move to the new dashboard.
The AI agents page and the RFM analysis page show their data again.
Product updates now live on this page instead of a pop-up inside the app, and the referral banner no longer takes up space.
Live chat with the Contlo support team is back in the dashboard, so help is one click away from wherever you are working.
Contlo no longer connects to SuperAGI workspaces. No customer stores were using it, so nothing changes for you.
We right-sized the search cluster behind reports and logs, and the support team's internal console moved to the new dashboard.
Shoppers can fix their delivery address right inside WhatsApp, opt-ins from your storefront land reliably, and the email builder loads every time.
When a shopper taps “cancel” on the address confirmation message and sends a new address, the order is updated with it. Contlo also checks the state or province before saving, so a typo does not slip through to your courier.
Fewer failed deliveries and returned COD parcels, without a support agent stepping in.
Shopper rejects the address, order keeps the old one, agent follows up by hand
Shopper replies with the right address, order updates automatically
Dynamic quick-reply actions now handle odd replies gracefully instead of stopping the conversation flow.
Add-to-cart events from Shop Pass checkouts are now captured in full, so abandoned-cart messages show the correct product image.
Fixed a loading problem that could leave the drag-and-drop email builder blank.
Opt-ins your store sends to Contlo's track API were not always being saved. They are now, and we recovered the opt-ins that were missed so those shoppers can receive your WhatsApp messages.
What it means for you: Your WhatsApp audience is complete again, so journeys reach every shopper who said yes.
Message tracking IDs are now coordinated across servers, and our application images moved to supported operating system sources.
Every update here is live for all Contlo customers. Log in to try it, or book a walkthrough with our team.
