Contlo Conversations
An autonomous helpdesk for Email, SMS, WhatsApp, Instagram DMs and voice
Solve queries faster, manage tickets, assign agents and set up autonomous replies that are contextually accurate for your business.
Conversations12All channels
- PAI resolvedPriya S.WhatsAppCan I change the shipping address on #4821?
- MAssigned · JoMarcus L.EmailRefund status for order #4790
- @AI replied@ava.homeInstagramIs the oat throw back in stock?
- +Auto opt‑out+1 ••• 2210SMSSTOP
Generated by Brand AI
70%
less workload for your team
5
channels in one inbox
24/7
AI first response
01
One inbox, every channel
Email, SMS, WhatsApp, Instagram DMs and Facebook Messenger in a single shared inbox with tickets, tags and assignment.
One inbox, every channelAI
- 1Audience selected by Brand AI
- 2Copy generated in brand voice
- 3Send time optimized per person
- 4Revenue attributed per message
02
Contextually accurate AI responses
AI that answers in your brand voice using your catalog, policies and order data, then hands off to a human when confidence is low.
Contextually accurate AI responsesAI
- 1Intent detected from last 3 sessions
- 2Reply drafted, confidence 94%
- 3Escalated to agent: 2 of 118
- 4Median first response 40s
03
Works with your helpdesk
Native Gorgias and Zendesk integrations keep tickets and conversations in sync.
Works with your helpdeskAI
- 1Consent verified before send
- 2Sender identity attached
- 3Regional rules applied
- 4Spam score 0.2 / 10
Works with your stack
Conversations data flows in and out of 200+ tools
ShopifyCommerce
WooCommerceCommerce
MagentoCommerce
BigCommerceCommerce
WixCommerce
PrestaShopCommerce
Custom storeCommerce
GorgiasSupport
ZendeskSupport
Judge.meReviews
YotpoReviews
RazorpayPayments & Shipping
ShiprocketPayments & ShippingShopifyCommerceWooCommerceCommerceMagentoCommerceBigCommerceCommerceWixCommercePrestaShopCommerceCustom storeCommerceGorgiasSupportZendeskSupportJudge.meReviewsYotpoReviewsRazorpayPayments & ShippingShiprocketPayments & Shipping
SegmentData
KlaviyoData
ZapierData
WebhooksData
Open APIsData
Meta AdsSocial & Ads
FacebookSocial & Ads
InstagramSocial & Ads
GoogleSocial & Ads
WhatsApp Cloud APIMessaging
Amazon SESMessaging
TwilioMessaging
GupshupMessagingSegmentDataKlaviyoDataZapierDataWebhooksDataOpen APIsDataMeta AdsSocial & AdsFacebookSocial & AdsInstagramSocial & AdsGoogleSocial & AdsWhatsApp Cloud APIMessagingAmazon SESMessagingTwilioMessagingGupshupMessagingOne platform
Pair it with the rest of your channels
Start sending smarter Conversations today
Free forever plan. No credit card. Your Brand AI model starts learning the moment you connect a store.